🔄 Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

✅ Return Eligibility

Items that cannot be returned include:

• Perishable goods such as food, flowers, newspapers, or magazines
• Intimate or sanitary products
• Hazardous materials
• Flammable liquids or gases
• Gift cards
• Downloadable software products
• Some health and personal care products

A receipt or proof of purchase is required to complete your return.

⚠️ Partial Refunds

Certain situations may only qualify for partial refunds:

• Items with obvious signs of use
• Opened CDs, DVDs, software, games, or similar products
• Items damaged or missing parts not caused by our error
• Items returned more than 30 days after delivery

💳 Refund Process

Once we receive and inspect your return, we will notify you by email regarding approval or rejection.

If approved, your refund will be processed to your original payment method within the required processing time.

⏳ Late or Missing Refunds

If you have not received your refund:

• Check your bank account again
• Contact your credit card provider
• Contact your bank
• Contact our support team if the issue continues

🏷️ Sale Items

Only regular-priced items may be refunded. Sale items are not eligible for refunds unless required by applicable law.

🔁 Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact our support team.

🎁 Gifts

If an item was marked as a gift when purchased, the refund may be issued according to the original payment arrangement.

📦 Shipping Returns

To return your product, please contact us first for return instructions.

• Customers are responsible for return shipping costs unless required otherwise.
• Original shipping costs are generally non-refundable.
• Tracking or shipping insurance is recommended for valuable items.